Shipping policy
LUMIORA DIGITAL DELIVERY POLICY
Effective Date: August 20, 2026
Digital Products Only
Lumiora currently sells downloadable digital products, including PDF journals, guides, and related digital materials.
No physical item will be packaged, mailed, or shipped unless a product listing specifically states otherwise.
Digital Delivery
After successful payment, customers will receive access to their purchased digital product through the email address provided during checkout.
The email will include a download link or instructions for accessing the purchased file.
There are no physical shipping charges for digital-only products.
Delivery Time
Digital products are normally delivered shortly after successful payment.
Please allow up to 30 minutes for payment processing and email delivery.
If You Don't Receive Your Download
If you do not see the delivery email:
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Check your Spam, Junk, Promotions, and other email folders.
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Confirm that you are checking the same email address used during checkout.
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Allow up to 30 minutes for processing and delivery.
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Contact Lumiora if your download email has still not arrived.
Download Problems
If your download link is missing, inaccessible, or not working, please contact us at:
Please include:
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Your name
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Order number
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Email address used during checkout
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A brief description of the problem
We may verify the order before resending or restoring access to a download.
Printing
Customers may use the PDF digitally or print it for their own personal use.
Printer compatibility, paper, ink, printing costs, and print quality are the customer's responsibility.
Contact
Lumiora
Email: myrebustes@gmail.com
We aim to respond within 2 business days.